RETURNS & EXCHANGES

 

All sales are final. Due to the nature of our products and for sanitary reasons, we do not offer refunds, returns, or exchanges on any hair extensions, wigs, or beauty products.

 

Please inspect your order upon arrival. If you receive an incorrect item or believe your order was damaged during transit, you must contact us within 48 hours of delivery.

 

SHIPPING POLICY

 

Please allow 7–10 business days for order processing before shipment. Processing times do not include weekends or holidays.

 

Once your order has shipped, you will receive a tracking number via email.

 

MeniaQ Hair Care is not responsible for shipping delays caused by the carrier, weather conditions, holidays, or other circumstances beyond our control.

 

LOST OR STOLEN PACKAGES

 

MeniaQ Hair Care is not responsible for lost, stolen, delayed, or misdelivered packages once they have been marked as delivered by the shipping carrier.

 

Customers are responsible for providing accurate shipping information at checkout. Orders returned due to an incorrect address may be subject to additional shipping fees.

 

ORDER CHANGES & CANCELLATIONS

 

Orders cannot be modified, canceled, or combined once they have been placed. Please review your order carefully before completing your purchase.

 

PRODUCT DISCLAIMER

 

Our hair extensions are made from natural human hair and may vary slightly in color, texture, or pattern. These variations are normal and do not constitute defects.

 

Proper maintenance and care are essential to preserve the quality and longevity of your hair extensions.

 

FRAUD PREVENTION

 

For your protection, orders flagged as potentially fraudulent may be delayed, canceled, or require additional verification before processing.